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Guarantee:

If you are unhappy with your purchase in any way whatsoever, please do not hesitate to return it (in good condition, within 30 days) for a full refund.

Refund Policy & Returns:

With online orders, you have the right to cancel your order within seven days of your agreement with Help-For or within seven days of receipt of goods (whichever is the longer).

To obtain a refund under this condition or under guarantee, please return the book to:

Help-For, PO Box 106, Newton Aycliffe, DL5 4FB, United Kingdom.

Include some identifying details (invoice/confirmation email/name and address etc.) to ensure the correct refund can be made.

Refunds will be issued as soon as the returned goods are received.

Please note:
Full refund includes the cost of the book plus delivery. The customer bears the postage costs to return goods under guarantee or for cancellations.

Replacement/refunds for damaged or faulty goods:
Any items received by the customer that are damaged or in a condition other than new or described will be replaced/refunded at no extra cost to the customer. Such items may need to be returned to Help-For at the company's discretion. In such cases the customer will be reimbursed the full return postage costs.




Security:

Help-For use RomanCart to process orders and WorldPay / PayPal for processing payments.

All online ordering and payment takes place on secure web pages which use 128-bit encryption. This is the most secure method available.

Help-For has also been checked by PayPal and have a 'verified' status with them. Whichever way you choose to order the book (credit card / PayPal / mail order) you can be safe in the knowledge that Help-For have been verified.




Privacy:

Personal details are required to ensure delivery and for transaction records only. These are treated as strictly PRIVATE AND CONFIDENTIAL, and will not be disclosed to anyone for any other reason whatsoever unless legally obliged to do so.

No reference is made to anxiety-related problems on the package.

Help-For is, and will only ever be, involved with advertising to make people aware of the help available through the website and books. We do not and will not get involved with any third party advertising.

Except to confirm online orders by e-mail, you will not be contacted by Help-For unless you request any information or queries answered. (E-mails are usually answered within 24 hours).




Important:

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The information in the website, ebook and book is not intended to be used for self-diagnosis nor taken as a substitute for good individual personal professional medical attention. The only intent of the author is to offer information to help you in your quest for well-being and no responsibility can be taken by the author for the way the information is used.
It is strongly recommended that anyone who is thinking, feeling or behaving in a way that they don't understand, any way that is debilitating or is causing pain and unhappiness should consult a medical professional and that a medical doctor should always be consulted for any persistent physical or bodily function problem, in the first instance, to rule out possible physical causes before psychological reasons are explored. And that, under no circumstances, should anybody stop taking prescribed medication without fully qualified medical supervision.

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